At pusoy online, your privacy matters. This Privacy Policy explains exactly what personal information we collect, how we use it, who we may share it with, and how we keep it safe for every Filipino player on our platform. We encourage you to read through each section so you know precisely how your data is handled from the moment you register.
Last updated: 2025. Applies to all registered members and visitors accessing the platform from the Philippines.
When you register and use pusoy online, we collect several categories of personal information to provide you with a safe and fully functional gaming experience. Registration data includes your full name, date of birth, email address, and contact number, all of which are required to verify your identity and age eligibility under Philippine regulations. When you make deposits or request withdrawals, we collect payment-related information such as your e-wallet account details or bank reference numbers, though we do not store full card numbers on our servers. We also collect device and usage data automatically — including your IP address, browser type, operating system, and the pages you visit — to help us monitor platform performance and detect unusual activity. If you contact our support team, we retain records of that correspondence to improve our service quality and resolve any disputes fairly.
The personal data we collect is used exclusively to operate, maintain, and improve the pusoy online platform for Filipino players. Your registration details allow us to verify eligibility, process account creation, and communicate important account notifications such as security alerts and policy updates. Payment information is used solely to process deposits and withdrawals in Philippine pesos and to comply with anti-money-laundering obligations required under Philippine law. Usage data helps us analyse platform performance, identify and resolve technical issues, and personalise your experience by surfacing game categories relevant to your preferences. We may also use your email address to send you service-related messages — we do not send unsolicited marketing emails, and you can manage communication preferences from within your account settings at any time.
We use cookies and similar technologies to keep your session active, remember your preferences, and gather aggregate analytics about how players navigate the platform. Essential cookies are strictly necessary for the platform to function — for example, maintaining your login state and securing your session — and cannot be disabled. Analytical cookies help us understand which features are most popular and where players encounter difficulties, allowing us to improve the overall experience without identifying you personally. You can control non-essential cookie preferences through your browser settings at any time; however, disabling certain cookies may affect the functionality of some platform features. We do not use cookies to serve third-party advertisements or to track your activity across other websites outside of pusoy online.
We take the security of your personal information seriously and apply industry-standard technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the pusoy online platform is encrypted using secure protocols, and sensitive account credentials are stored using one-way hashing algorithms that prevent recovery even by our own staff. Access to personal data within our organisation is strictly limited to personnel who require it to carry out their specific job responsibilities, and all such staff are bound by confidentiality agreements. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our users. While no system is completely immune to security threats, we are committed to responding promptly and transparently to any incident that may affect your data, in accordance with our obligations under Philippine data privacy regulations.
As a registered member of pusoy online and a resident of the Philippines, you have specific rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173). You have the right to be informed about what data we hold about you, and you may request a copy of your personal information at any time by contacting our support team. You also have the right to correct inaccurate or outdated information — simply log in to your account settings or reach out to us directly and we will process your request promptly. If you wish to request deletion of your account and associated personal data, you may do so by contacting support, subject to our legal data retention obligations. You have the right to object to certain processing activities and to withdraw consent where processing is based on consent — doing so will not affect the lawfulness of any processing that occurred prior to your withdrawal. We are committed to honouring all data subject rights requests within a reasonable timeframe and will communicate clearly if any request cannot be fully fulfilled.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, and enforce our agreements. Transaction records and identity verification documents are kept for the minimum period required under Philippine anti-money-laundering regulations, which may extend beyond account closure. Analytical and usage data that does not identify you personally may be retained in aggregate form indefinitely to inform platform improvements. When personal data is no longer required and there is no legal basis for continued retention, we securely delete or anonymise it so that it can no longer be linked back to you. You may contact our support team if you have specific questions about how long particular categories of your data are held.
We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable laws in the Philippines. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users through in-platform messages or email. We encourage you to review this policy periodically so that you remain informed about how your personal data is being protected. Continued use of the pusoy online platform after any changes have been published constitutes your acknowledgement and acceptance of the revised policy. If you disagree with any updated terms regarding data handling, you should stop using the platform and contact us to request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way pusoy online handles your personal data, our dedicated support team is ready to assist you. You can reach us by email at [email protected] — please include your registered username and a clear description of your query so we can respond as efficiently as possible. For questions about responsible gaming tools, account restrictions, or self-exclusion options, visit our Responsible Gaming page for detailed guidance. General platform questions are also covered in our FAQ, which addresses a wide range of common account and gameplay topics. We aim to acknowledge all privacy-related requests within a reasonable timeframe and are committed to handling every enquiry with care, transparency, and full respect for your rights as a Filipino user.
Now that you know how your data is protected, join thousands of Filipino players enjoying slots, fish games, bingo, and casino tables — all in Philippine pesos, all from your browser.